i-nexus Software Deployment and Support services are designed to help you get the most out of your investment in i-nexus.

Implementation Services

We recognise that even the best software may not succeed if it is poorly implemented and as a result we have invested significant time and effort in developing, and continually refining based on experience in the field, a robust rapid implementation methodology.

This rapid implementation methodology is the backbone of our implementation service and essentially formalizes the key stage-gates within the deployment process, the roles and responsibilities within the deployment process and the success criteria to pass through each key stage-gate. It is based on two key philosophies - 'start simple' (start with the simplest implementation possible and add sophistication only when you need it) and 'immediate value' (focus only on the things which provide immediate value to the key stakeholders).

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Value Optimization Services

Once deployed, our primary goal is to ensure that our customers enjoy trouble free use of i-nexus and are able to use it as effectively as possible to maximize the return on their investment. In support of this we offer a range of value optimization services which focus on leveraging best practices to enhance both the approach the organization is taking to implementing execution disciplines and the set-up of the software.

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Customer Support Services

These value optimization services are underpinned by a 24x7x365 customer support service which provides our clients with rapid resolution of any issues they may have when using the software. i-nexus provides a range of customer support service options to meet the specifi needs of our customers.

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