Services Overview

i-nexus is a customer-focused business. From the design of our solutions to their delivery and support, we constantly strive to deliver an unparalleled service providing fair value at all stages. We work closely with partner companies to ensure we provide the most competent resources and the right people for the right job.

Our services are designed to help you through every step from scoping and choosing a solution, through deployment, to optimizing value in on-going use. Throughout we aim to give you the best possible i-nexus experience, and we back our efforts with 24/7 support on a global basis.

Benchmarking

'Benchmarking' is a way of understanding your present position, scoping your business needs and choosing a solution. We think this planning is a key step in starting off in the right direction, so we provide benchmarking services, allowing potential clients access to our extensive knowledge base of best practice gained from hundreds of improvement programs world-wide.

Find out more about how our benchmarking services can help you.

Implementation

Good solutions are often destroyed by poor implementation. We recognise the challenge of change management and implement your software using our proven processes and deployment model. We work typically in combined teams with our customers and vary the level of our involvement to the needs of the customer, for example: we can either train the trainers or provide all of the end user training.

Find out more about how our implementation services ensure the best start to your deployment.

Value Optimization

We recognize that your investment in i-nexus has to pay back handsomely. Our Value Optimization services are there to help clients maximize their i-nexus ROI:

• -    Fine tune deployments
• -    Make full use of infrastructure features
• -    Learn from recognized best practice and devise crucial tactics for success.

Support

i-nexus support is 24/7, but there is so much more on offer. Choose the right options in terms of help for end-users, administrators, or more technical assistance.

Find out more about our tailored support services.