Utilities                                                                                                                                                                      

AREVA

AREVA, world energy expert, offers its customers technological solutions for highly reliable nuclear power generation and electricity transmission and distribution.

75,000 employees are committed to continuous improvement on a daily basis, making sustainable development the focal point of the group’s industrial strategy.

The AREVA Group today has around 5,000 i-nexus users corporate-wide, with a plan to expand to 10,000 users in 2010.  The T&D (Transmission & Distribution) Division of AREVA used i-nexus initially for their 3YP (3 Year Plan) program. i-nexus proved to be a key enabler within this financial driven initiative and was adopted within the AREVA Group as a best practice. In 2006, this success has led to a corporate decision to use i-nexus for both Performance & Program Management throughout the whole AREVA group for all improvement projects. All major AREVA divisions deployed i-nexus successfully at beginning of 2007 using various project methodologies and programs with different requirements. The central AREVA Group uses i-nexus to manage all improvements actions coming out of a business excellence best practice approach called “The AREVA Way”, where the whole company is assessed against 10 main principles, 34 goals and 118 criteria to identify gaps.

Alstom

ALSTOM Power is a wholly owned subsidiary of ALSTOM Holdings S.A., one of the world’s largest energy infrastructure providers. ALSTOM designs, builds and services technologically advanced products and systems for the world’s energy and transport infrastructure including building power plants and supplying over 20% of the world’s installed capacity in power generation.

Centrica

Centrica is a large multinational utility company in the UK with interests in North America and Europe. Trading as British Gas, Centrica is the market leader in the supply of energy to UK households.

British Gas has been using i-nexus to manage their change programme since 2007 following a competitive evaluation in the market. They use the tool to manage the performance of their key processes (customer journeys), metrics and portfolio of performance improvement projects.