Customer Success Stories

HCPF customer logo

One of the best contract implementations I have experienced. The entire i-nexus team is highly professional

Julie Collins
Strategy section Manager

Achieving clear visibility and accountability for strategy

The State of Colorado’s Department of Health Care Policy & Financing (HCPF) seeks to improve health care access and outcomes of all Colorado residents. HCPF needed an effective mechanism to translate these goals into executable actions and, just as importantly, positively engage all their employees with the strategy.


Prior to i-nexus, the Department of Health Care Policy and Financing used spreadsheets to manage their X-matrix and experienced increasing administrative overheads with updating, collating and managing multiple spreadsheets.

Their main challenges included:

  • Not having clear visibility, alignment or accountability of their strategy across the organization
  • Difficulty establishing an effective process to roll out their strategy and engage employees in the achievement of the strategic goals


i-nexus Hoshin Planning via the Rotating X-Matrix was implemented as the main tool to manage the strategy execution process


Company Details

The Colorado Department of Health Care Policy & Financing oversee and operate Health First Colorado Program, Child Health Plan Plus and other public health care programs. Their mission is to improve health care access and outcomes for the people they serve while demonstrating sound stewardship of financial resources.

Key Points

After implementing i-nexus the Department of Health Care Policy & Financing:

  • Identified gaps in strategy execution
  • Uncovered the need for project and resource management of the strategy deployment
  • Significantly reduced administrative efforts of consolidating various sources of information
  • Aligned functions and resources with the strategic goals – providing clear visibility of everyone’s contribution and increasing employee engagement
Software/Solution Used

i-nexus Strategy Deployment softwarei-nexus Hoshin Planning via X-Matrix

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