Central tracking and visibility system for programs and projects

Success story

Central tracking and visibility system for programs and projects




Solihull, UK


Initiative Management

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Secure Trust Bank Group (STBG) is a well-established financial services organisation with a range of financial product offerings in retail and commercial banking. Over recent years STBG has enjoyed a period of rapid expansion resulting from organic growth and acquisition and the focus on strong lending growth remains a key strategic aim for the Group moving forwards. In order to ensure the successful delivery of this strategy STBG has put a large amount of resource and emphasis on ensuring that it has an infrastructure in place which can support its ambitions for both its existing businesses and future growth.


The rapid growth of STBG highlighted the need for a standardised system of working which would allow central governance tracking and visibility across the organisation. An opportunity was also identified to improve the consistency, quality and accessibility of business information which would also have the added benefit of reducing administrative overheads by rationalising the processes for collating, managing and reporting on a variety of information sources.


i-nexus initiative management software which includes project tracking, financial monitoring, weekly and monthly reporting

  • Single version of the truth by ensuring all projects, programmes and process improvements can be run in one application;
  • Standardised automated quality reporting to support sound decision making. Real time information and reporting;
  • Reduced administrative cost and resources by improving efficiency to sustain process for the change team/change agents;
  • Improved ability to identify where changes could be aggregated into a project or programme which means that resources and effort can be managed effectively;
  • Moved away from manual sign off to electronic sign off (workflow approval) to facilitate and accelerate the process across the UK. 

“We researched the market and selected i-nexus to create a central change governance framework in order to support our strategy and growth. This has allowed us to benefit from efficient reporting which provides consistent business information across the Group"
- Nikki Tyler, Head of Change