Single solution for managing CI project portfolio and tracking results

Success story

Single solution for managing CI project portfolio and tracking results

Industry

Banking


Location

Paris, France


Solution

Continuous Improvement

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Societe Generale is one of the leading financial services groups in Europe. Based on a diversified and integrated banking model, the Group combines financial solidity and a strategy of sustainable growth. Their objective: to be the leading relationship-focused bank, a reference in its markets, close to its clients and chosen for the quality and commitment of its teams.

Challenge
  • Organizing and managing Lean Six Sigma and other continuous improvement projects
  • Ensuring the performance and risk indicators for key processes in key business units are set up and regularly monitored
  • Ensuring poorly performing processes can be identified and addressed via countermeasures

Solution
i-nexus for Continuous Improvement - Initial Deployment Package, including:
  • Delivering a custom configuration that supports and enhances the bank’s business data and processes
  • Providing high quality training materials
Benefits
  • Single solution for planning, managing and tracking all types of continuous improvement projects
  • Ability to deploy and track KPIs using real-time operational scorecards 
  • Ability to select project templates according to local requirements
  • Foundation upon which to next align KPIs with strategy using Hoshin Kanri

Before i-nexus, we were struggling with spreadsheets to capture process data and publish performance scorecards. Now, i-nexus manages the entire process, from data collection and entry, to automated metric reporting. Enabling our stakeholders to access real-time performance reports helps to drive continuous improvement into everyone’s daily activity
- Herve Leroy, Head of Business Process Solutions