What is continuous improvement?

Achieving breakthrough performance through continuous improvement

What Is Continuous Improvement?

Unwavering commitment to excellence

Sure, there are many factors behind success – a great product or service, growing market opportunity, overall stick market confidence to name but three. But all things equal, what sets market leaders apart from the competition is their commitment to continuous improvement. That steadfast commitment starts at the top yet can be found in every corner of the organization and at every level; a commitment to continuously improve and not accept second best. And that heartbeat of improvement is what leads to breakthrough performance and sustained results.

Learning from the best

One size does not fit all and most organizations depend on a number of proven methodologies to drive their continuous improvement activities. As organizations mature operational excellence, they become masters at introducing emerging best practices and embedding them into the very fabric of the organization.

Leading operational excellence solutions support these different methodologies, automating key processes with workflow and providing real time visibility into performance as initiatives progress through their lifecycle, from charter to results.

What’s more, some solutions help align these initiatives, regardless of methodology, with strategic objectives and even measure and report realized value.

Introduction to Continuous Improvement


A systematic method for waste minimization ('muda') within a manufacturing system without sacrificing productivity. Lean also takes into account waste created through overburden ('muri') and waste created through unevenness in work loads ('mura').

Six Sigma

A disciplined, data-driven approach and methodology for eliminating defects in any process; from manufacturing to transactional and from product to service.


A workplace organization method that helps identify abnormal situations requiring immediate correction. 5s refers to five Japanese words: seiri, seiton, seiso, seiketsu and shitsuke. These translate to: sort, set (in order), shine/attract, standardize and sustain.

Project management

The practice of initiating, planning, executing, controlling, and closing the work of a team in order to achieve specific success criteria, by a specified time.

Developing your PMO capability

Large organizations run hundreds of these continuous improvement initiatives simultaneously. That’s why organizations develop an Enterprise Project Management Office (PMO) capability: to define and maintain standards for project (and program) management, and coordinate the organization’s continuous improvement initiatives.

Depending on corporate culture, business needs and system maturity, the degree of PMO control and influence varies significantly between organizations; from a consultative or coaching 'hands-off' support role to a directive function that takes control of projects.

Regardless of model, the modern PMO champions standardization, achieves tangible economies of scale, and provides real time visibility into progress and results.

Developing your PMO capability

Getting started

Learn more about continuous improvement.

Maturity model

Maturity model

Study our continuous improvement maturity model to see where your organization stands on its path to world-class operational excellence.

Study model
White paper

White paper

Making your CEO your number one continuous improvement advocate.

An i-nexus executive briefing.

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Read about i-nexus and its capabilities in goal management, initiative management, and performance management.

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i-nexus Continuous Improvement overview

Achieve breakthrough results through continuous operational improvement. With i-nexus, you will achieve more of your goals, faster and with less effort. All in one system that's accessible securely from anywhere.

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i-nexus Continuous Improvement Overview

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